Help Paying your Bill
ORANGE COUNTY GLOBAL MEDICAL CENTER
Making a payment is
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Billing and Payment
Pay by Phone
Payment Types Accepted:Â
Credit Card
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To make a payment by phone, please call the Central Business Office at (800) 270-0702.
Pay by Check
Orange County Global Medical Center
PO Box 846733
Los Angeles, CA 90084-6733
The Charge Description Master (CDM), or chargemaster, is a comprehensive listing of items that could be billed to a patient, payer or healthcare provider. Hospital chargemasters are lengthy and complex documents.
“The Centers for Medicare and Medicaid Services (CMS) established guidance which requires hospitals to make available a list of their standard charges online. Hospitals utilize a Chargemaster system, which is a list of charges for each service that might be provided to a patient. The Chargemaster rates are updated from time to time to accurately reflect the hospital’s expenses to operate. These charges are the baseline rates for services provided at Orange County Global Medical Center that will appear on itemized statements.
Standard charges shown in the Chargemaster do not necessarily reflect the amount that a patient will pay for the services rendered. Government insurance plans such as Medicare and Medicaid (California MediCAL) do not pay the Chargemaster rates, but rather have their own set rates which hospitals are obligated to accept. Commercial insurance payments are based on rates agreed to by both the insurance carrier and the hospital and governed by the subscriber’s coverage. Patients without commercial insurance or not covered by a government health care plan may qualify for discounts through Prompt Payment agreements or by qualifying for Charity Assistance.”
Click here to access Pricing Transparency for Orange County Global Medical Center
Click here to access policy and forms for Financial Assistance
Click here to access policy for Debt Collection (English)
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Hospital Bill Complaint Program
The Hospital Bill Complaint Program is a state program, which reviews hospital decisions about whether you qualify for help paying your hospital bill. If you believe you were wrongly denied financial assistance, you may file a complaint with the Hospital Bill Complaint Program. Go to: HospitalBillComplaint.hcai.ca.gov for more information and to file a complaint.
For more information, visit the Central Business Office at 1301 N. Tustin Ave. Santa Ana, CA 92705
Orange County Global Medical Center continues to offer the latest advancements in cardiology care services to our patients. As a County of Orange designated STEMI Receiving Center, our hospital provides patients with a variety of amenities and cardiac treatment options. As a comprehensive hospital, you will be provided with the highest quality of care. We look forward to serving your needs.
Orange County Global Medical Center proudly provides the local community of expecting mothers with comprehensive maternity services. As a Level III Neonatal ICU (NICU), we provide services to help new families with premature infants (including patients at less than 28 weeks of gestation), respiratory distress, infants of diabetic mothers, bilirubin issues, and others.
Orange County Global Medical Center is proud to partner with the American Trauma Society and it’s Trauma Survivors Network to help patients and their families, who have experienced trauma. Treatment and support doesn’t stop once you leave our hospital.