Patient & Family Resources
ORANGE COUNTY GLOBAL MEDICAL CENTER
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Orange County Global Medical Center’s Quality Department instills principles of quality, promotes a culture of safety, and achieves excellence through the development of effective performance improvement strategies. We also work closely with accrediting agencies to maintain compliance with regulatory standards and implement best practices when applicable.
Our Quality Department assists in collecting and analyzing data to help our hospital identify areas for improvement and to provide guidance in making meaningful, sustainable, quality improvements.
In addition, the Quality Department is directly involved with patient relations and the resolution of complaints and grievances. Orange County Global Medical Center’s Quality Department can be reached at (714) 953-3660.
Recognizing Extraordinary Employees and Volunteers
The employees and volunteers at Orange County Global Medical Center are dedicated to providing a high quality experience for every single patient that comes through our doors. Orange County Global Medical Center recognizes outstanding performances through the Patient Satisfaction Program. The recognition program is open to all employees and volunteers representing KPC Health’s core values.
How to nominate:
Anyone can nominate an employee for the Patient Satisfaction Award including physicians, patients, visitors, nurses, and other employees by completing a nomination form and submitting it to one of the Patient Satisfaction nominee box locations. For information on nominee box locations, please contact Human Resources at (714) 953-3646.